Frequently Asked Questions

Is my account safe from being blocked, deleted or something similar?

 

Is the use of this type of service legal?

 

Are third parties able to see that a Social Media service provider has been used? How discreet is the process generally?

 

Is there a money back guarantee for my purchase?

    

If an order is placed before 5:00 pm CET on a weekday we will almost always process the order that same day. In approximately 90% of cases you will see an increase within 24 hours. Urgent orders such as Likes for posts or Photos etc receive higher priority so that as a rule these will begin within a shorter time period. At weekends and on national holidays it might take longer until results are visible. However, urgent orders will still start processing on the same day. In exceptional cases it might take up to three working days, but this occurs only rarely. The service time-period on a given product site applies from the beginning of the increase.

Yes. For each order, you will receive a bonus delivery code, which you can apply in your next order. With this, you will receive 15 per cent on top of the ordered amount. When you register for our newsletter before your first order, you will receive the code already for your first order from us. You can register on each product page. Last but not least, our newsletter will regularly inform you about special bonus offers.

 

Must I provide log in details?

No. We never require a password, admin status or similar.

 

Can I cancel my order?

It is possible to cancel an order before the beginning of the process. Simply contact us – preferably by email. However, after processing of your order has started, there is no option to 'return' the service. In the case that you want us to stop our services, we can in most cases offer a partial refund.

 

How is the success of the service verified?

The verification of the service‘s success is the increased count on the Fansite of your video or channel. To avoid confusion, please do not order a comparable service for the same site from elsewhere.

 

Do the fans have an interest in my account?

As a rule, a concrete interest in the account is not, at the beginning, a given. If your account provides interesting content, then of course it is possible that the new fans will develop a genuine interest in your site.

 

What will not be promoted?

We reserve the right to exclude social media profiles with the following content from our marketing services:

Please note: We explicitly do not represent any social network and we are in no way affiliated to the platforms that our marketing service offers are about.